New York City
Package Returns,
Made Effortless.
We bridge the gap between your apartment and the carrier door. Full-service returns for high-density living.
The Problem
Online shopping has transformed apartment living. Returns haven't kept up.
30%
of online purchases are returned
$816B
in returned goods annually in the US
21
returns per household per year
Apartment buildings bear the burden — cluttered package rooms, frustrated tenants, and no infrastructure for outbound returns.
The Solution
The Luxury of
Reclaimed Time.
We bridge the gap between your building and the carrier door. Every David Returns courier is trained in residential etiquette and large-format bag management — professional, reliable, on your schedule.
- Pickup from your lobby — no trips to UPS or USPS
- We collect directly from residents on a schedule
- Buildings see reduced package room congestion
- Routed to the right carrier automatically
The Ritual of Ease
Three steps. Zero hassle.
01Request Pickup
Upload your return label in the app. No printing, no boxing required.
02We Collect
A David Returns courier comes to your building at your scheduled window.
03Return Complete
We route your package to UPS, USPS, FedEx, or Happy Returns — fully tracked.
The Human Element
Why apartment buildings partner with us.
Reduce Package Room Clutter
Returns sit in lobbies and package rooms. We remove them regularly.
Improve Tenant Experience
Seamless returns are the amenity tenants didn't know they needed.
Zero Infrastructure
No lockers. No kiosks. No staff burden. We handle everything.
One More Reason to Stay In
Tenants love buildings that simplify their lives.
We drop off to every major carrier and return network
We handle routing to the right destination. You just hand us the package.
For Residents
Returning packages should be effortless.
Free for residents
If your building partners with David Returns, pickups are completely free.
- Free unlimited pickups
- Scheduled returns at your convenience
- No trips to UPS or USPS
- No packaging materials needed
Pay as you go
Your building isn't partnered yet? You can still use David Returns.
- $7.99 per pickup
- +$1 per additional package
- Same carrier coverage
- Full tracking included
Want free pickups? Request David Returns for your building
What People Are Saying
Trusted by residents and buildings alike.
“David Returns saved me so much time. No more waiting in line at the post office. They picked up right from my apartment building.”
Sarah Chen
Williamsburg, Brooklyn
“The membership is worth every penny. I return stuff all the time and never have to worry about labels or boxes anymore.”
Michael Rodriguez
SoHo, Manhattan
“Super convenient and the drivers are always friendly. This is how returns should work everywhere.”
Jessica Wang
Chelsea, Manhattan