Upload your return label, schedule a pickup, and we collect from your building. We route your package to the right carrier — UPS, USPS, FedEx, or Happy Returns.

If your building partners with David Returns, pickups are completely free. Otherwise, it's $7.99 per pickup (+$1 for additional packages), or $22.99/month for unlimited.

We charge per return label (usually per store) — not per item. Multiple items going back to the same retailer under one label count as one return.

A return label or QR code, the retailer name, and your pickup address. If anything is missing, we'll contact you before pickup.

We drop off to Happy Returns, FedEx, UPS, and USPS.

Not always. As long as your building allows access or you leave instructions, we can pick up without you present.

Most returns are completed within 24–48 hours of pickup.

Refund timing is controlled by the retailer. We mark your return complete once we drop it off.

Yes. Contact us at hello@davidreturns.com at least 24 hours before your scheduled pickup.

We're responsible for your item until it's dropped off. After that, the retailer's or carrier's policy applies.

We accept most standard items. Oversized, hazardous, perishable, or restricted items may not qualify.

Text us at (706) 308-8865 or email hello@davidreturns.com.